Privacy Policy

At Roofing Whangarei, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Property address
• Details about your roofing project or service inquiry

We may also automatically collect non-personal information such as:

• IP address
• Browser type
• Pages visited
• Date and time of your visit

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Deliver roofing services and manage projects
• Improve our website and customer experience
• Communicate service updates, reminders, or promotions
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:

• Operate our business (e.g., hosting providers, CRM systems)
• Assist in delivering services
• Comply with legal obligations
• Protect our rights and safety

4. Data Storage and Security

We take reasonable steps to ensure your personal information is protected from loss, misuse, or unauthorised access. Your data is stored securely, and we retain it only as long as necessary for business or legal purposes.

5. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyse website traffic. Cookies help us understand visitor behaviour and enhance functionality.

You can disable cookies through your browser settings if you prefer.

6. Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request corrections to your information

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact through our website.